Legal
Privacy Policy
Last Updated: 10 June 2025 · Teduh Amanah
1. Introduction
Teduh Amanah ("we", "us", "our") is committed to handling your personal information with care and transparency. This Privacy Policy explains what data we collect, why we collect it, how it is used, and what rights you have in relation to your personal data.
This policy applies to all personal data we process in connection with our pension legal services, including data collected through our website at https://teduhamadas.world, in-person consultations, and written or telephone correspondence.
We process personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). If you have any questions about this policy or how your data is handled, please contact us at [email protected].
2. Personal Data We Collect
We collect personal data only where it is necessary to provide our services or to communicate with you. The types of data we may collect include:
- Identity information: Full name, national identification number (where required for legal matters), date of birth.
- Contact information: Email address, telephone number, postal address.
- Pension and employment data: Pension statements, employment history, correspondence from pension administrators or government bodies — provided to us for the purpose of your matter.
- Website usage data: Browser type, IP address, pages visited, and cookie data (see our Cookie Policy).
Legal basis for processing: We process your personal data on the basis of your consent (for enquiry forms and non-essential cookies), performance of a contract or pre-contractual steps (for service delivery), and our legitimate interest in managing our practice and communicating with clients.
Retention: Client matter data is retained for seven years following the conclusion of a matter, in accordance with professional legal standards. Enquiry data not resulting in an engagement is retained for six months and then deleted.
3. How We Use Your Personal Data
We use your personal data for the following purposes:
- Delivering the pension legal services you have engaged us for, including reviews, correspondence, and representation.
- Communicating with you about your matter and responding to your enquiries.
- Complying with our legal and professional obligations as a legal practice.
- Improving our website and understanding how it is used (using analytics cookies where consent has been given).
We do not use your personal data for unsolicited marketing and we do not sell or share your data with third parties for commercial purposes.
Where your matter requires us to correspond with pension funds, government departments, or other third parties, we share only the information necessary for that purpose — and only with your knowledge.
4. How We Protect Your Data
We take the security of your personal data seriously and apply appropriate technical and organisational measures:
- Access to client files and personal data is restricted to members of our team directly involved in your matter.
- Electronic data is stored on password-protected systems and transmitted over encrypted connections (HTTPS).
- Physical documents are stored securely and disposed of through appropriate means when no longer needed.
- In the event of a data breach that is likely to affect your rights, we will notify you without undue delay.
5. Cookies
Our website uses cookies to operate correctly and, where you have given consent, to understand how visitors use the site. Essential cookies are required for basic website functionality. Optional analytics and preference cookies are only set with your explicit consent. For full details, please see our Cookie Policy.
6. Your Rights Under Malaysian Law
Under the Personal Data Protection Act 2010 (Malaysia), you have the following rights in relation to your personal data:
- Right of access: You may request a copy of the personal data we hold about you.
- Right of correction: You may ask us to correct any inaccurate or incomplete personal data.
- Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
- Right to cease processing: In certain circumstances, you may request that we cease processing your data or limit how it is used.
- Right to complain: You have the right to raise a concern with Malaysia's Department of Personal Data Protection (JPDP) at www.pdp.gov.my.
To exercise any of these rights, please contact us at [email protected]. We will respond within 21 days.
7. Third-Party Links
Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices of those websites and encourage you to review their individual privacy policies. This policy applies only to data collected by or provided to Teduh Amanah.
8. Children's Privacy
Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under the age of 18. If you believe we have inadvertently received data from a minor, please contact us so that we can delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The date at the top of this page shows when the policy was last revised. Continued use of our website or services after any update constitutes acceptance of the revised policy.
10. Contact Us
For any questions about this policy or to exercise your data rights, please contact our privacy team:
Teduh Amanah
Level 6, Menara Prestige, Jalan Pinang, 50450 Kuala Lumpur, Malaysia